FAQ

Will my order be here in time for Christmas?!

If you would like your order to be with you 100% before Christmas, please place your order before Wednesday 18th and select the 'Australia Post EXPRESS' shipping option. I know it is quite expensive, but it's the only way we can really guarantee it will be with you in time and usually takes 1-2 business days.

The Sendle shipping option is great if you live in or around a major city, and usually takes 1-3 business days to Melbourne area, 3-7 business days to Tasmania, 3-5 business days to QLD, 5-7 business days to WA. Most orders shipping beyond Victoria and Sydney currently have a warning that 'they may not arrive before Christmas' so it's entirely up to you if you want to risk it for the biscuit!

The thin items such as our beard balm, moustache wax, combs and 10ml 3Packs and singles have an option for free shipping, but this is becuase they are shipped as 'large letters' and don't come with tracking and usually take at least 7 business days (often more) so please don't select this if you want something before Christmas.

Fingers crossed Santa gets all of your goods to you before the 25th! Please keep in mind that all of the shipping services are under the pump this time of year and are all trying their hardest to deliver goods on time, but sometimes things take longer than expected.

How do I apply beard oil? How often?

It’s easy.
Fill the eye dropper with the oil, and place around 10 drops in the palm of your hand (more or less depending on beard length and how slick you want it).
Rub your hands together.
Massage the oil through your crop, being sure to get the under beard.
Do This once a day. After a shower is perfect. Just make sure your beard is dry.

What’s in it?

Melbourne Beard Oil consists of 4 different carrier oils, each specifically chosen and mixed for facial hair lusciousness, and an essential oil blend for fragrance. Check out our ingredients page for more.

Who is it for?

Anyone looking to enhance the look, feel and smell of their muzzle lashings. This includes any circus bearded ladies.

Where do you ship to?

We currently ship within Australia only, as postage costs don’t really make a good deal for those outside of the land Down Under!

How long does shipping take?

Shipping usually takes between 3 to 7 business days, depending on Australia Post. We try to get all orders out the same day if not the day after, but we are a small business so sometimes we have stock shortages. If this occurs we will get in contact and let you know how far off your order is.

What payment methods do you accept?

We accept Bank deposit, PayPal and Bitcoin.

What is your refund policy?

If you’re not happy with our beard oil, and the bottle is mostly full, let us know, send it back, and we will refund you. Simple as that.